## Frequently Asked Questions (FAQ)

### 🔄 Can I return or exchange a product?
Yes! You can request a return within 14 days of receiving your item. Products must be unused and in original packaging. Just contact us at **support@luxygadget.com** to start the process.

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### 🚚 How long does shipping take?
- **UAE & GCC countries**: 3–6 business days  
- **Europe / USA / Rest of world**: 7–14 business days  
We provide a tracking number by email once your order is shipped.

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### 💳 What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. All transactions are encrypted and secure.

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### 🌍 Do you ship internationally?
Yes, we ship worldwide. Customs duties (if any) are the responsibility of the customer and depend on your country’s regulations.

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### 🛠️ What if I receive a damaged or defective item?
Please contact us within 48 hours of receiving your order with clear photos of the damage. We will send a replacement or issue a refund.

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### 📩 How can I contact customer service?
Feel free to email us at **support@luxygadget.com** — we respond within 24h (Monday to Saturday).